Service and assistance

Customer Care Section
Installation instructions and manuals
Instructions for regular maintenance of your kitchen tap

Customer service and instructions

In this section you will find useful information on regular maintenance you should do on your tap to keep it tip top perfect.

We will add some video tutorials for a correct installation of your kitche tap, as well as instructions for small DIY repairs.

Finally you will find all instruction manuals and necessary data sheets ready for download.

1) INSTRUCTIONS FOR A CORRECT INSTALLATION

Installation and fixing of your VIZIO faucet

Tighten the diametral cylinder firmly by hand on the body of the mixer.
If you like you can put some common glue on the first thread that goes inside the faucet body. See our video to see how. Fit your tap in the pre cut sink (35mm hole).

2) Periodical MAINTENANCE you should do every 6-12 month depending on local water quality.

a) Clean your jet breaker / aerator in water and vinegar in solution 50/50

Unscrew the aerator following the instructions of your specific kitchen faucet.
(You can download a manual on this page, just check the section below GENERAL INSTRUCTION MANUAL FOR VIZIO TAPS.

Fill a cup with 50/50 water/vinegar in which you have completely submerge the aerator. Leave overnight so that all stains and dirt dissolve. Leave the aerator soaked in this mixture for at least 6 to 12 hours, depending on the degree of limescale in your area. Once the limescale has been removed, wash with clean water and screw it back in.

b) Clean the 2 jets-Spray of your Kitchen mixer.

To clean the 2 jet shower for you Kitchen sink miser follow the instructions on the PDF file you can download here below.

To remove stain or dirt rinse with clear water first and then put in 50/50 mixture of Vinegar and Water. Leave only the plastic parts dipped in this solution. DO NOT PUT METAL PARTS IN THE VINEGAR SOLUTION BECAUSE IT COULD ALTER THE SURFACE COLOR.

When finished, rinse with clear water and put the aerator back again as described on the instruction.

(IMG File Download)

INFORMATION AND INSTALLATION INSTRUCTIONS

All products are designed and realized from scratch with the principle DESIGN - QUALITY - FUNCTION!

1. GENERAL INSTALLATION MANUAL FOR ALL VIZIO TAPS

Installation manual explaining all operations to fix parts and standard maintainance as well as all technical drawings

If you need more information, fill out the form below

     If you do not find the information you need or expected, please be kind and contact us and let us know what you need. We are always happy to assist you and send you all the necessary details.

    Write to:
    customercare@viziotechnik.de

    We speak english, german, french, spanish and also italian